A minimum two week cancellation notice is necessary for company or special events. Unless you are a regular customer, a booking deposit is required to secure and schedule your date(s) for an event. The deposit fee is 30% of the total price or a $150 minimum. A billing of 30% of the total price will be charged for a late cancellation within 48 hours of the event. With less than 24 hour notice, the percentage payment is 50% of total billing. With less than a two week notice, your deposit fee will not be refunded. A rescheduling option is available to avoid the penalty payment. In the case of extreme weather conditions or serious emergencies, the payment penalty is not applicable. The client is welcome to reschedule the event.
When we work with event vendors these cancellation policies do not apply. In public venues, we are either paid by sponsors or charge the public directly for sessions. If we are paying vendor fees in advance for booth space and the event is cancelled, we expect to be refunded in full within a reasonable amount of time.