Clinic Appointment, Cancellation & Payment Policies
We understand that unexpected circumstances occur, such as illness, flight delays, car problems, traffic congestion and business deadlines. To honor your time and ours, we have the following policies:
Appointments
Massage and other treatments are by appointment only. Please arrive 15 minutes early to fill out a short client form and to prepare for the session. Arriving early ensures that you get the full amount of session time that you have paid for. Regular clients can arrive a few minutes early or on time. Cell phone number, email address and mailing address are required when making the first appointment.
Late Arrival
Late arrival may cause scheduling problems and a reduced session time.
Cancellation
• Minimum 24 hour notice is required for individual sessions (Clinic or outcalls).
• If you are scheduling your appointment within 24 hours and cancel, you will be charged for the full session.
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Professional Standards
State law requires that all clients who come to our clinic fill out client forms on their first visit. In addition, draping is mandatory for all table sessions. We follow professional standards as set forth by the Texas Department of Health and Texas state statutes.
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Scheduling / Cancellation Contact
Schedule an Appointment Online!The material contained on this website is provided for information and educational purposes. It is not intended as medical advice. Licensed Massage Therapists (LMTs) do not: (1) diagnose illness, disease or any other physical/mental disorder; (2) prescribe medical treatment or pharmaceuticals; (3) perform spinal manipulations. LMTs and Massage Therapy are not a substitute for medical examinations and/or diagnosis. Consult with a physician when you may have a disease, illness or injury. All client information is held in strict confidence.